A chargeback is a refund processed by a credit card company at the request of a cardholder. Chargebacks are initiated when a cardholder disputes a transaction on their credit card statement, and the credit card issuer decides in the cardholder’s favor. Especially when it’s done via Credit card, it’s super hard to win these.
How To Deal With Shopify ChargeBacks?
Best way to deal with shopify chargebacks will vary depending on the specific situation. However, some tips on how to deal with shopify chargebacks include:
– promptly responding to any customer complaints that may have led to the chargeback
– working with your shopify merchant account provider to resolve any issues that may have caused the chargeback
– providing documentation to the customer’s credit card issuer to support your case if the chargeback is disputed
